frequently_asked_questions

ABOUT OUR CAKES

Prices vary depending on size, detail, intricacy & complexity of your design. For custom cakes, we have a $250.00 minimum which generally serves 25-30 people. 

YOUR CAKES LOOK GOOD, BUT DO THEY TASTE GOOD TOO?

So glad you asked! YES! Our cakes are made using only premium quality ingredients including real butter, milk, flour, sugar, eggs, and plant-based options. Also, NO FROZEN STUFF HERE! This ain’t no COSTCO or grocery store frozen cakes.  So, YES! They do taste as good as they look! 

DO YOU SELL SHEET CAKES OR “BASIC”/SIMPLE CAKES?

Sheet cakes are ONLY offered with a custom cake order. WHY? Well, we provide ourselves with creating a one-of-a-kind- works of art, so NO, we do not offer “basic” cakes because that’s just not our style. WE work closely with you to make sure each “show-stopping” cake is unique and reflects the recipient’s personality and sense of style. We create custom “centerpiece” cakes. Not basic cakes. 

DO YOU MAKE GLUTEN FREE OR DIETARY CAKES?

Yes, we offer gluten-free vanilla and gluten-free chocolate cakes. We offer sugar-free vanilla and chocolate cakes. 

DELIVERY

DO YOU DELIVER?

Yes, we deliver within 15 miles from areas surrounding the Bronx, NY. 

The minimum order for delivery is $100.00 Price of delivery is based on location. You can CONTACT US, with details regarding your event and we can send you a quote. 

DO YOU SHIP YOUR CAKES?

Unfortunately, we do NOT ship cakes. We are working on this option to ship early in 2020.

 

TASTINGS & ORDERINGS

HOW MUCH ARE CAKE TASTINGS, AND WHAT DO THEY ENTAIL?

We charge $50.00 per couple for tastings. We recommend that you bring in any pictures, invitations, etc, that may help us come up with something perfect for your event. You can choose 3 flavors for your tasting, and we can also send you home with some cupcakes and cake pops for your friends & family to help you decide on flavors. 

*Tastings are by appointment only, so give us a call to chat about your event and check availability today! 

HOW CAN I ORDER A CAKE, CUPCAKES OR COOKIES?

You can contact us via phone, email, or CONTACT US here.  Either way, we’ll need ALL the details regarding your event in order to provide you with a quote. (Date, time, theme, colors, flavors, amount of servings needed, and any ideas or pictures you have for reference).

HOW LONG WILL IT TAKE FOR YOU TO GET BACK TO ME?

We will review your submission and get back to you within 48 hours. For faster service, you can call us at 347-560-1262. Remember, we are closed on Sundays. 

HOW EARLY SHOULD I PLACE MY ORDER?

A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, etc). Since we are usually booked a few weeks in advance, we do encourage early order. (4-6 weeks advance notice is recommended but we would be happy to fit you in whenever our schedule permits). 

4-6 WEEKS !? WHY?

Trust us, we are IN BUSINESS to help serve as many customers as humanly possible. HOWEVER, I, WE ARE HUMANS, and there are only so many hours in the day. 2. We specialize in over-the-top EDIBLE ART! So generally speaking, people who book with us are usually planning parties/events well ahead of time! (NOT at the last minute.) We love you and would be HONORED to create a cake for you. But don’t be mad at us if you wait until the last minute, or want a “SIMPLE CAKE”, because we’re booked. We take all the orders we can fit into our production schedule. If we’re booked, it just simply means other people DID NOT wait until the last minute. 

 
Donations Request Policy

*Due to the overwhelming amount of donations requests we receive on a daily basis we ask that all requests be submitted via email to Kayisha@Delorcakery.com Please include a LETTER explaining what charity you represent, what the cupcakes will be used for, and your non-profit tax ID number. Please understand that we are unable to fulfill ALL requests, but we do the best that we can. 

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